CANCELLATIONS AND REFUND
CRUISE CANCELLATIONS
Cruises that are cancelled prior to the sail date, may be subject to a cancellation charge. The amount of the cancellation charge shall be determined as shown in the table below and shall vary depending on how far in advance of the sail date the Operator receives notice of cancellation.
| FOR 1 TO 4 NIGHT CRUISES (including Holiday sailings) IF CANCELLATION IS MADE | CANCELLATION CHARGE |
90 days or more prior to the first day of the Cruise | No charge (except for Nonrefundable Deposit amounts) |
89 to 75 days | 50% of total price |
74 to 61 days | 75% of total price |
60 days or less | 100% of total price (No refund) |
FOR 5 NIGHTS OR LONGER CRUISES IF CANCELLATION IS MADE | CANCELLATION CHARGE |
90 days or more prior to the first day of the Cruise | No charge (except for Nonrefundable Deposit amounts) |
89 to 75 days | 50% of total price |
74 to 61 days | 75% of total price |
60 to 31 days | 100% of total price |
In the event of a cancellation of a Cruise, any applicable Taxes/Fees or Fuel Supplement charges shall be refunded. For bookings made outside of the United States and Canada, a different cancellation policy may apply.
Cancellation by the Passenger after the Cruise has begun, early disembarkation of the Passenger for any reason, including pursuant to any provision of this Ticket Contract, or “no-shows” shall be without refund, compensation, or liability on the part of Carrier (Celebrity and sports Trips) whatsoever.
If Carrier received payment via credit card, the refund will be made to that credit card. If Carrier received payment from your travel advisor, the refund will be provided back to that travel advisor.
Carrier reserves the right to offer promotional cruise fares or other offers that may modify the cancellation policies set forth above.
For cancellations of air flights, hotel stays, transfer services, shore excursions, pre-purchased amenities, pre-booked services (such as spa, photography or wedding services) and pre-booked arrangements such as specialty dining, see the applicable terms and conditions for any applicable cancellation charges.
Refunds for Delayed Sailings or Sailings Cancelled by Royal Caribbean
If we cancel a voyage, or delay embarkation by three (3) days or more and you elect not to sail on the delayed voyage or a substitute voyage we offer, you can obtain a refund or a future cruise credit (FCC). Although our practice is to issue a future cruise credit automatically, you may instead contact to request a refund. Refund requests must be made within six (6) months of the date the cruise was cancelled or the scheduled embarkation date, whichever is earlier.
Your purchase will be confirmed via email within one to two business days. The cancellation fee policy will take effect once you submit your reservation. If your purchase cannot be confirmed for any reason, we will fully refund your purchase without any additional charges. We recommend each customer read and review the cancellation policy.
What CAN be Refunded:
- Some tours may require a minimum number of travelers to operate. The affected traveler will be fully refunded or may choose a similar tour product as a substitute. Should this occur, it would be under very rare circumstances.
- Please note that the product substitute chosen by the traveler may be more expensive than the original product and therefore may be subject to an additional cost.
What CANNOT be Refunded:
- All hotel and tour schedules are arranged ahead of time. Any person failing to appear on the day of departure will not be refunded.
- No refund will be given for any portions of the tour unused by the traveler after tour departure regardless of circumstances.
- Airfare is completely non-refundable and non-changeable for tours when airfare is included in the final price.
- Hotel extensions and Instant Confirmation products (admission tickets, city passes, etc.) cannot be exchanged or refunded once confirmed.
- All Deposits are Non’ Refundable – unless stipulated in Particular Trip
- Any Trip with Special Promotional Pricing or Discounting must be paid in full to receive promotional pricing